| TO THE ORIGINAL PURCHASER, HEI WARRANTS THE EQUALIZERTM TO BE FREE FROM MANUFACTURER'S DEFECTS FOR A PERIOD OF NINTY DAYS FROM
THE DATE THE ITEM WAS SHIPPED TO THE CUSTOMER. IN FULFILLING THIS COMMITMENT, HEI MAY REPAIR, REPLACE OR REFUND THE PURCHASE COST, AT HEI'S OPTION. TO EXERCISE THE TERMS OF THIS WARRANTY, THE PURCHASER MUST OBTAIN A RETURN AUTHORIZATION FROM HEI AND THEN RETURN THE DEFECTIVE UNIT, PREPAID, TO HEI. THE RETURN AUTHORIZATION MAY BE OBTAINED BY E-MAIL OR POSTAL MAIL, BY STATING THE PROBLEM AND REQUESTING THE RETURN. HEI E-MAIL ADDRESS IS: return@h-e-i.com HEI POSTAL ADDRESS IS: HEI RETURN; PO BOX 2036; BOWIE, MD 20718. THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. |
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THE PURCHASER MAY OBTAIN A REFUND, IF THE PURCHASER IS DISSATISFIED WITH
THE PRODUCT FOR ANY REASON WHATSOEVER AND COMPLETES A MONEY BACK REFUND
FORM AVAILABLE FROM HEI. THIS OFFER HOLDS FOR THIRTY (30) DAYS FROM THE
TIME THE ITEM WAS SHIPPED AND REQUIRES THAT THE ITEM BE RETURNED IN NEW
CONDITION, WITH ORIGINAL PACKING. THE REFUND WILL BE THE FULL PURCHASE
PRICE OF THE ITEM LESS MANUFACTURERS SHIPPING COSTS, IF ANY. TO EXERCISE THE TERMS OF THE MONEY BACK GUARANTEE, THE PURCHASER MUST OBTAIN A RETURN AUTHORIZATION AND MONEY BACK REFUND FORM FROM HEI AND THEN RETURN THE FILLED OUT FORM AND NEW UNIT IN ORIGINAL CONDITION, WITH ORIGINAL PACKING, PREPAID, TO HEI. THE RETURN AUTHORIZATION & FORM MAY BE OBTAINED BY E-MAIL OR POSTAL MAIL, BY STATING THE REASON AND REQUESTING THE REFUND. HEI E-MAIL ADDRESS IS: refund@h-e-i.com HEI POSTAL ADDRESS IS: HEI REFUND; PO BOX 2036; BOWIE, MD 20718 |
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